Repco

Repco Case Study

Repco is the largest supplier of parts to the automotive aftermarket industry in both Australia and New Zealand. They operate from over 400 locations and have 4 major businesses including Repco, Ashdown, Motospecs and Appco.

In welcoming Repco as a potential customer, Signature Security understood that they would have specialised needs. Signature Security is a leading national Security Company in Australia and New Zealand offering the highest quality products and services in the industry. This is supported by responsive technical services and customer support. Because of our positioning, we were able to offer Repco a security solution which would be specifically tailored to their every need.

Repco considered Signature Security an appealing security provider because of our breadth of service locations. Signature Security is based in both Australia and New Zealand thus enabling Signature Security to tend to all Repco's sites. Repco also wanted to consolidate their security under one brand, making it more consistent and efficient. Signature Security is uniquely positioned to provide Repco with a consistent security solution across all their sites.

Signature Security's team of professional sales consultants worked closely with Repco's Senior Management to gain a better understanding of their needs for both asset protection and Occupation Health and Safety. After convening with Repco, Signature Security's sales teams in Victoria and Auckland put together a comprehensive proposal meeting all of Repco's security requirements. This proposal involved a number of active cost reduction strategies to minimise overall security spend whilst maximising the level of protection within the Repco group. Signature Security's consultative approach, understanding of both the needs and expectations of Repco and the provision of cost effective integrated solutions ultimately led to the signing of a Signature Security Services Agreement. Furthermore, the structured and well co-ordinated implementation plan controlled by Signature Security's branch in Victoria was well received by Repco. In addition to an integrated security offering, Signature Security offered Repco a comprehensive commissioning and training program to aid in the effective running of all the Signature Security systems and offered ongoing training upon request.