Payment Options

Automatic Direct Debit - SAVE THE ADMINISTRATION FEE

Simply download and complete either a Direct Debit Authority or Credit Card Authorisation form requesting automatic deduction from your nominated savings/cheque account or credit card and you won't have to pay an administration fee. Please keep in mind this also means you will not be posted an invoice. Please download the appropriate form for your location;

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- Credit Card Authorisation » (Australia and NZ)
- American Express Credit Card Authorisation » (Australia Only)
- Direct Debit AUS »  (all locations Australia)
- Direct Debit NZ North » (NZ North Region - all areas above Wellington)
- Direct Debit NZ South » (NZ South Region - all areas including Wellington and below)

Please note, we accept American Express, MasterCard, Bankcard and Visa only. Please download the Direct Debit request or Credit Card Authorisation form and either mail or fax back to your local branch with attention to 'The Accounts Department'. Address and fax numbers for your local branch can be accessed by clicking on this direct link: Contact Us information »  

We will then debit your bank account/credit card on the first working day (of your billing frequency) for your recurring charges only. Any additional services that you may require (e.g. Service or Alarm Response) will be billed directly to you by invoice, which you can then pay as you prefer using one of the following methods – Credit Card, Cheque, Money Order, Cash or Direct Credit.

Signature Security Group also offers the following payment methods:

Mail
By sending a cheque or money order made payable to Signature Security Group attached to the remittance advice portion of your invoice or alternatively complete the credit card section of the remittance advice and return to the address shown on your invoice.

Telephone
By calling 1300 655 944 (AUS) or 0800 186 086 (NZ) between 8.30am - 5.00pm Monday to Friday payment can be made over the phone using your credit card. We accept American Express, MasterCard, Bankcard and Visa only. Please ensure you have your card details and your Signature customer number ready when you call so your payment can be processed efficiently and promptly.

Electronically
By contacting our accounts department on 1300 655 944 (AUS) or 0800 186 086 (NZ) we can forward you our bank account details so funds can be electronically transferred. It is important to quote your customer reference number/invoice number in the "description" box when transferring funds. 

Commercial customers please fax or e-mail a remittance advice once the transfer has taken place detailing the invoice number/s relative to the payment. It is also important to inform us if you pay using a different name to that currently displayed on our invoice to you.